FAQ
Prices, payments & deposits
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Daily rate
We now offer daily rentals starting from $35/day depending on vehicle and availability. All daily rates include insurance + basic maintenance. For an exact daily quote and availability, message us on WhatsApp.
Personal Use
- Plan: 7 days (max) = Price: $240 / week
- Plan: 14 days = Price: $230 / week
- Plan: Long-term (+3 weeks) = Price: $210 / week
Includes: Insurance + basic maintenance.
Comercial Use
- Plan: 7 days (max) = Price: $260 / week
- Plan: 14 days = Price: $250 / week
- Plan: Long-term (+3 weeks) = Price: $240 / week
Includes: Insurance + basic maintenance.
When are payments due? Is there a grace period?
Payments are weekly. There’s a 48-hour grace period; after that, a $10/day late fee applies.
How does the security deposit refund work?
- Paid with Credit Card → refunded to the same card within 7 days
- Paid with Zelle/Cash/Debit → bank transfer to your account in 30 days
What happens if I’m over 3 weeks late?
Extended non-payment can lead to contract termination and your deposit being used to cover tracking/recovery fees, penalties and admin costs. Vehicles are GPS-equipped and may be remotely disabled if the contract is breached.
Rentals & eligibility
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Who can rent?
Drivers 21+ with a valid driver’s license (any country) and proof of address in Tennessee
Do I need a credit card?
No. You can rent without a credit card. We accept Cash, Zelle, Debit, Credit, and Square.
Weekly or daily rentals?
We now offer daily rentals starting at $35/day, plus weekly and long-term plans. All published prices include insurance + basic maintenance. Contact us on WhatsApp for exact daily quotes and vehicle availability.
Do you have cars for delivery/ride-share apps?
Yes. We have vehicles suitable for Uber, Lyft, Amazon, DoorDash and more. For commercial/app use, weekly rates start around $240–$260 Includes insurance + basic maintenance
Vehicle use & responsibility
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Is insurance included with the rental?
Yes — insurance is included in the rental price. Insurance covers standard third-party and collision terms as specified in the rental contract. Full policy details and any deductible amounts will be provided before pickup.
What maintenance is included?
Basic maintenance (oil changes, preventive checks and minor repairs from normal use) is included. If a major mechanical issue occurs, contact us immediately to coordinate repair or vehicle swap.
Who is allowed to drive the vehicle?
Only the authorized driver(s) on the agreement. If someone else drives, you lose protection and are fully liable for damages.
Can I drive outside Tennessee?
Please notify us in advance if you plan to leave the state. Unnotified out-of-state travel can trigger penalties.
Do you cover maintenance?
Yes—basic maintenance is included. Damage caused by misuse/abuse is the renter’s responsibility.
Returns, cleaning & scheduling
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How do I schedule maintenance?
Service is by appointment: Mon–Fri 8:30am–3:00pm; Sat 8:30am–2:00pm.
What time should I return the vehicle?
Please return before 5:00 PM on your last day (or message us early if you can’t).
Do I need to give notice before returning?
Yes—give us 7 days’ notice (especially if you’ve had the car 3+ weeks) so we can process returns smoothly.
How clean should I return the car? Will there be a fee?
Return it as clean as received. If a wash is needed, it’s deducted from your deposit:
- No Wash (clean) — $0
- Medium (not vacuumed / visible dust) — $30
- Premium (very dirty / odors/spills) — $50 No smoking in vehicles; odors fall under Premium.
Should I document the vehicle condition?
Yes. Take photos/videos at pickup and return to avoid misunderstandings.
What if I lose the document folder/keys?
A replacement fee applies and it may delay your refund—please keep them safe.